Mission Statement
The mission of Central Management Services is to free Illinois State agencies and governmental entities to focus their resources on their core missions. Using a Shared Services model, we work in partnership with them to reduce the total cost and improve the efficiency and effectiveness of the administrative services we provide them and, thus improve the services they provide to the citizens of Illinois. We apply those same goals to the services we provide the general public. In fulfilling our mission, we utilize best practices to create, lead and manage administrative services, to preserve the State’s human and concrete assets, and to establish and monitor standards for the greater good of state government.
Maureen O’Donnell, Acting Director
Maureen O’Donnell serves as Acting Director of the Department of Central Management Services. A public-sector leader with extensive private-sector experience, Maureen has earned both a law degree and an MBA, is a registered nurse, has been involved in successful start-up businesses in the construction and manufacturing industries and has built an impressive record of achievement in the corporate world in organizational process management and operational leadership. She joined CMS as Assistant Director in early 2006, focusing on a variety of issues including IT, employee wellness and overall agency governance, and was named Acting Director in March 2007. Under Maureen’s leadership, CMS strives to make government run more effectively and more cost-effectively as it implements new technologies, reduces waste and rethinks many of the administrative operations of the state.
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